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How do offshoring-related changes in job characteristics affect onshore managers’ affective organizational commitment? The moderating role of perceived organizational valence
journal contribution
posted on 2020-06-22, 10:27 authored by Angelika ZimmermannAngelika Zimmermann, Eleni Lioliu, Joao OliveiraOffshoring—the transfer of work activities to providers in offshore countries—has for some time affected the nature of work in onshore locations. Not much is however known about the reactions of onshore job incumbents to such changes. In this article, we use a survey of UK firms to examine the relationship between perceived changes in onshore managers’ work characteristics induced by information systems offshoring and managers’ affective organizational commitment. We found that a perceived increase in onshore managers’ job complexity was associated with higher affective organizational commitment only if managers also perceived organizational valence, that is, only if they believed that information systems offshoring benefited their organization. A perceived increase in cross-cultural work was associated with higher affective organizational commitment, and this association was positively moderated by managers’ perceptions of organizational valence. Using the offshoring context, our findings provide insights into consequences of contemporary changes in the nature of work in developed countries and to explain the diverse reactions of onshore job incumbents to such changes.
History
School
- Business and Economics
Department
- Business
Published in
Journal of Information TechnologyVolume
35Issue
4Pages
316-336Publisher
SAGE PublicationsVersion
- VoR (Version of Record)
Rights holder
© Association for Information Technology TrustPublisher statement
This is an Open Access Article. It is published by SAGE Publications under the Creative Commons Attribution 4.0 International Licence (CC BY). Full details of this licence are available at: https://creativecommons.org/licenses/by/4.0/Acceptance date
2020-06-19Publication date
2020-07-27Copyright date
2020ISSN
0268-3962eISSN
1466-4437Publisher version
Language
- en
Depositor
Dr Angelika Zimmermann. Deposit date: 19 June 2020Usage metrics
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