How to make your e-resources earn their keep

Based on a paper given at the UKSG seminar ' The radical library: taking up the challenge', London, 13 November 2003' This paper outlines how Loughborough University Library ensures that the bibliographic and full text databases it subscribes to are used to the maximum. This is done through the collection of statistics, promotional activities including training and the introduction of a portal (MetaLib) and linking technologies (SFX). The article will concentrate on the introduction of MetaLib and SFX and discuss how successful the new services appear to be.