Human factors & ergonomics and quality improvement science: integrating approaches for safety in healthcare
journal contributionposted on 03.06.2015, 08:54 by Sue HignettSue Hignett, Emma L. Jones, Duncan Miller, Laurie Wolf, Chetna Modi, Muhammad Waseem Shahzad, Peter Buckle, Jaydip Banerjee, Ken Catchpole
Introduction: In this paper, we will address the important question of how quality improvement science (QIS) and human factors and ergonomics (HFE) can work together to produce safer solutions for healthcare. We suggest that there will be considerable advantages from an integrated approach between the two disciplines and professions which could be achieved in two phases. First, by identifying people trained in HFE and those trained in QIS who understand how to work together and second, by developing opportunities for integrated education and training. To develop this viewpoint we will: Discuss and explore how QIS and HFE could be integrated by building on existing definitions, scope of practice, knowledge, skills, methods, research and expertise in each discipline. Outline opportunities for a longer-term integration through training, and education for healthcare professionals.