posted on 2020-08-03, 09:26authored byYogesh K Dwivedi, D Laurie Hughes, Crispin CoombsCrispin Coombs, Ioanna Constantiou, Yanqing Duan, John S Edwards, Babita Gupta, Banita Lal, Santosh Misra, Prakhar Prashant, Ramakrishnan Raman, Nripendra P Rana, Sujeet K Sharma, Nitin Upadhyay
The COVID-19 pandemic has forced many organisations undergo significant transformation,
rethinking key elements of their business processes and use of technology to maintain operations
whilst adhering to a changing landscape of guidelines and new procedures. This study offers a
collective insight to many of the key issues and underlying complexities affecting organisations and
society form COVID-19, through an information systems and technological perspective. The views of
12 invited subject experts are collated and analysed where each articulate their individual perspectives
relating to: online learning, digital strategy, artificial intelligence, information management, social
interaction, cyber security, big data, blockchain, privacy, mobile technology and strategy through the
lens of the current crisis and impact on these specific areas. The expert perspectives offer timely
insight to the range of topics identifying key issues and recommendations for theory and practice.
This paper was accepted for publication in the journal International Journal of Information Management and the definitive published version is available at https://doi.org/10.1016/j.ijinfomgt.2020.102211