Learning and decision making in marketing planning: a study of New Zealand vineyards
journal contribution
posted on 2017-10-06, 10:58authored byDavid Crick, Jim Crick
PURPOSE. The purpose of this paper is to investigate how decision making and learning are related to marketing planning among owner/managers with lifestyle in comparison to growth-oriented objectives in the New Zealand wine industry.
DESIGN/METHODOLOGY/APPROACH. The study reports on 12 interviews with owner/managers of New Zealand vineyards. The vineyards were small to medium sized and independently owned to avoid bias from parent company decision making within larger scale corporate wine producers.
FINDINGS. Different degrees of causation and effectuation-based decision making were found to exist among owner/managers starting from the nascent stage in their respective marketing planning processes. Learning to different degrees was evident in order to remain competitive in a climate of uncertainty and not least of which due to problematic exchange rates. An important issue influencing decision making was whether owner/managers were running the vineyard to maintain a lifestyle or a growth strategy; an issue affecting perceptions of risks and rewards.
ORIGINALITY/VALUE. The originality of the study is that it employs an effectuation lens in respect of the marketing planning process; specifically, decision making among owner/managers with differing objectives, experience and perceptions of risks and rewards.
History
School
Business and Economics
Department
Business
Published in
Marketing Intelligence & Planning
Volume
33
Issue
5
Pages
707 - 732
Citation
CRICK, D. and CRICK, J., 2015. Learning and decision making in marketing planning: a study of New Zealand vineyards. Marketing Intelligence and Planning, 33 (5), pp.707-732.
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/