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Making the world a better place with fintech research

journal contribution
posted on 12.02.2021, 12:16 by Andrea Lagna, M.N. Ravishankar
Financial technology (fintech) is seen as possessing significant potential to provide the poor access to financial services and help them escape the clutches of poverty. Surprisingly, Information Systems (IS) research has engaged little with fintech’s promise of fostering financial inclusion for the poor. In the spirit of ‘making a better world with ICTs’ (Walsham, 2012), conducting ‘responsible IS research’ (ISJ, 2019b) and ‘tackling societal grand challenges through management research’ (George et al., 2016), we advance a framework for guiding IS research on fintech-led financial inclusion. Drawing on the IS literature and Information and Communication Technologies for Development (ICT4D) scholarship, we extrapolate five areas of research that can better illuminate fintech’s contributions to financial inclusion: (1) business strategies for fintech-led financial inclusion; (2) digital artifacts of fintech-led financial inclusion; (3) business environment of fintech-led financial inclusion; (4) microfoundations of fintech for financial inclusion; (5) developmental impacts of fintech. We conclude with a discussion of how the five areas offer opportunities for impactful research on fintech and the promise of building a financially inclusive society.

History

School

  • Business and Economics

Department

  • Business

Published in

Information Systems Journal

Publisher

Wiley

Version

AM (Accepted Manuscript)

Publisher statement

This is the peer reviewed version of the following article: Lagna, A. and Ravishankar, M.N., 2021. Making the world a better place with fintech research. Information Systems Journal, In Press, which has been published in final form at [Link to final article using the DOI]. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.

Acceptance date

06/02/2021

ISSN

1350-1917

eISSN

1365-2575

Language

en

Depositor

Dr Andrea Lagna. Deposit date: 10 February 2021

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