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Making the world a better place with fintech research

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journal contribution
posted on 17.03.2021, 09:34 by Andrea Lagna, M.N. Ravishankar
Financial technology (fintech) is seen as possessing significant potential to provide the poor access to financial services and help them escape the clutches of poverty. Surprisingly, Information Systems (IS) research has engaged little with fintech’s promise of fostering financial inclusion for the poor. In the spirit of ‘making a better world with ICTs’ (Walsham, 2012), conducting ‘responsible IS research’ (ISJ, 2019b) and ‘tackling societal grand challenges through management research’ (George et al., 2016), we advance a framework for guiding IS research on fintech-led financial inclusion. Drawing on the IS literature and Information and Communication Technologies for Development (ICT4D) scholarship, we extrapolate five areas of research that can better illuminate fintech’s contributions to financial inclusion: (1) business strategies for fintech-led financial inclusion; (2) digital artifacts of fintech-led financial inclusion; (3) business environment of fintech-led financial inclusion; (4) microfoundations of fintech for financial inclusion; (5) developmental impacts of fintech. We conclude with a discussion of how the five areas offer opportunities for impactful research on fintech and the promise of building a financially inclusive society.

History

School

  • Business and Economics

Department

  • Business

Published in

Information Systems Journal

Publisher

Wiley

Version

VoR (Version of Record)

Rights holder

© The Authors

Publisher statement

This is an Open Access Article. It is published by Wiley under the Creative Commons Attribution 4.0 International Licence (CC BY 4.0). Full details of this licence are available at: https://creativecommons.org/licenses/by/4.0/

Acceptance date

06/02/2021

Publication date

2021-03-15

Copyright date

2021

ISSN

1350-1917

eISSN

1365-2575

Language

en

Depositor

Dr Andrea Lagna. Deposit date: 10 February 2021