Waterson_Paper Final Version Accepted.pdf (955.6 kB)
Download file

Maturity models and safety culture: A critical review

Download (955.6 kB)
journal contribution
posted on 05.03.2018, 10:51 by A.P.G. Filho, Patrick WatersonPatrick Waterson
The available evidence suggests that maturity models are a popular means of assessing safety culture in organisations. The aim of the present study was to review their conceptual underpinnings and roots, as well as provide details of how they have been used to assess safety culture (e.g., types of methods used, coverage of safety domains). A total of 41 publications were reviewed based on a set of selection criteria (e.g., studies which explicitly reported data or a case study which used a maturity model). The findings indicate steady growth in the use of maturity models to assess safety culture particularly within domains such as construction, the oil and gas industries and healthcare. We also found that most studies focus on providing a descriptive account of safety culture using maturity models and make limited attempts to assess the reliability/validity of outcomes from their use. We discuss the strengths and weaknesses of maturity models in the light of our findings, alongside identifying a number of new directions for future work of relevance to safety researchers and practitioners (e.g., the need for more detailed case studies of the use of maturity models to assess safety, as well as more attention to the underlying theory guiding use of maturity models).

History

School

  • Design

Published in

Safety Science

Volume

105

Pages

192 - 211

Citation

FILHO, A.P.G. and WATERSON, P., 2018. Maturity models and safety culture: A critical review. Safety Science, 105, pp. 192-211.

Publisher

© Elsevier

Version

AM (Accepted Manuscript)

Publisher statement

This paper was accepted for publication in the journal Safety Science and the definitive published version is available at https://doi.org/10.1016/j.ssci.2018.02.017.

Acceptance date

01/02/2018

Publication date

2018-02-23

ISSN

0925-7535

Language

en