Navigating contested memories in a commercialised setting conflict avoidance strategies in Kyiv city tour guiding.pdf (710.15 kB)

Navigating contested memories in a commercialised setting: conflict avoidance strategies in Kyiv city tour guiding

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journal contribution
posted on 26.08.2020, 08:53 by Simon Schlegel, Alena Pfoser
While the tourism industry is oriented towards creating attractive images of destinations, histories of violence and suffering have increasingly been incorporated into tourism offers and are often actively promoted by states and tourism organisations. A growing body of scholarship has focused on how difficult pasts have been represented and have analysed the driving factors behind the rise of such heritage. Commercial tourism offers such as guided city tours have however largely been overlooked as arenas for communicating difficult pasts. This article provides an in-depth examination of memory work of commercial guides, focusing on the example of Russian-language tour guiding in Ukraine’s capital Kyiv. Drawing on participant observations of 20 guided city tours and interviews with 18 tour guides, the article identifies a wide range of narrative strategies that guides adopt to navigate pasts that have been subject to memory conflicts. During tours, guides adjust how much they say, what evidence they provide, what aspects of the past they present as relevant as well as their manner of speaking. These conflict avoidance strategies are part of a pragmatic approach to memory that deserves greater attention in the study of difficult pasts.

Funding

Tourism as memory-making: heritage and memory wars in post-Soviet cities

Economic and Social Research Council

Find out more...

History

School

  • Social Sciences and Humanities

Department

  • Communication and Media
  • Social and Policy Studies

Published in

International Journal of Heritage Studies

Volume

27

Issue

5

Pages

487-499

Publisher

Informa UK Limited, trading as Taylor & Francis Group

Version

VoR (Version of Record)

Rights holder

© The Authors

Publisher statement

This is an Open Access Article. It is published by Taylor & Francis under the Creative Commons Attribution 4.0 International Licence (CC BY). Full details of this licence are available at: https://creativecommons.org/licenses/by/4.0/

Acceptance date

25/08/2020

Publication date

2020-09-29

Copyright date

2020

ISSN

1352-7258

eISSN

1470-3610

Language

en

Depositor

Dr Alena Pfoser. Deposit date: 26 August 2020

Licence

Exports

Loughborough Publications

Categories

Licence

Exports