Offending users: designing-in deterrence with mobile telephones
journal contributionposted on 2015-08-26, 08:38 authored by John McCardleJohn McCardle, Ian Storer, George TorrensGeorge Torrens, Shaun Whitehead, Jen Mailley, Graham Farrell
This paper describes research relating to the design semantics of desirable products and the crime of theft. The methods employed range from the review of existing designs of mobile phones and associated systems and technologies, the perception of crime from a student designer's viewpoint and, importantly, the opinions of young offenders about proposed design solutions. We developed conceptual designs in consultation with the Mobile Data Association and these were reviewed by a sample of groups of young offenders and 'non-offender' consumers of similar age, to reflect the different user perspectives. The conclusions reveal differences between offenders and non-offenders in their perceptions of the deterrent effect of different design solutions. It is suggested that the research offers insight into the use of empathic strategies in the design of frequently stolen 'hot products'.
This research was supported by the Engineering and Physical Sciences Research Council (Grant no. EP/C50236X/1).
Published inThe Design Journal
Pages323 - 342 (20)
CitationMCCARDLE, J. ... et al., 2011. Offending users: designing-in deterrence with mobile telephones. The Design Journal, September 2011, 14 (3), pp. 323-342.
Publisher© Berg 2011; Taylor & Francis (Routledge)
- AM (Accepted Manuscript)
Publisher statementThis work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/
NotesThis is an Accepted Manuscript of an article published in The Design Journal in 2011, available online: http://www.tandfonline.com/10.2752/175630611X13046972590888