Carrillo_PPP Stakeholder Management paper compiled Aug 2019.pdf (299.55 kB)
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PPP projects: Improvements in stakeholder management

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journal contribution
posted on 15.08.2019, 12:43 authored by CHIKA Amadi, Patricia CarrilloPatricia Carrillo, Martin Tuuli

Purpose

The implementation of PPPs, particularly in low and middle-income countries, has been hampered by external stakeholders’ opposition leading to failure of several projects. This paper aims to develop a framework to improve external stakeholder management in PPP projects.

Methodology

Two case studies consisting of 23 interviews with a wide range of internal and external stakeholders were employed. This was supplemented with a focus group approach to validate the framework.

Findings

A new framework for the management of external stakeholders is developed. It encompasses new features such as the dynamic identification of stakeholders at each project phase and their corresponding interests.

Research limitations/implications

The scope is road transportation projects in Nigeria and thus the recommendations may not be globally applicable.

Practical implications

The findings can help the public sector and their agencies to manage external stakeholders and maintain successful relationships on PPP projects.

Originality

The paper contributes to existing knowledge in four key areas: (1) it confirms that the skill and actions of internal stakeholders are vital to the stakeholder management process; (2) it shows that one-off stakeholder identification proposed in literature is a flawed approach; (3) it proposes that the identification of external stakeholders’ interests be dynamic; and (4) it adds the perspective of low and middle-income countries in stakeholder management in PPP projects.

History

School

  • Architecture, Building and Civil Engineering

Published in

Engineering, Construction and Architectural Management

Volume

27

Issue

2

Pages

544 - 560

Publisher

Emerald

Version

AM (Accepted Manuscript)

Rights holder

© Emerald Publishing Limited

Publisher statement

This paper was accepted for publication in the journal Engineering, Construction and Architectural Management and the definitive published version is available at https://doi.org/10.1108/ECAM-07-2018-0289.

Acceptance date

05/08/2019

Publication date

2019-09-19

Copyright date

2019-09-19

ISSN

0969-9988

eISSN

1365-232X

Language

en

Depositor

Prof Patricia Carrillo

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