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Privacy concerns and disclosure of biometric and behavioral data for travel

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journal contribution
posted on 2025-05-08, 08:30 authored by Athina Ioannou, Lis Tussyadiah, Yang LuYang Lu

In light of mounting privacy concerns over the increasing collection and use of biometric and behavioral in?formation for travel facilitation, this study examines travelers’ online privacy concerns (TOPC) and its impact on willingness to share data with travel providers. A proposed theoretical model explaining antecedents and out?comes of TOPC related to biometric and behavioral data sharing was tested using structural equation modeling with data collected from 685 travelers. The results extend the Antecedents – Privacy Concerns – Outcomes (APCO) framework by identifying a set of salient individual factors that shape TOPC. The findings provide empirical evidence confirming the context dependence of privacy preferences, showing that although travelers are concerned over their information privacy they are still willing to share their behavioral data; while in the case of biometric information, the disclosure decision is dependent upon expected benefits rather than privacy concerns. This study offers insights into privacy behavior of online consumers in the travel context and constitutes one of the few focusing on the social aspects of biometric authentication

Funding

PRIvacy-aware personal data management and Value Enhancement for Leisure Travellers (PriVELT)

Engineering and Physical Sciences Research Council

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History

School

  • Science

Published in

International Journal of Information Management

Volume

54

Publisher

Elsevier Ltd

Version

  • AM (Accepted Manuscript)

Rights holder

© Elsevier Ltd

Publisher statement

This manuscript version is made available under the CC-BY-NC-ND 4.0 license https://creativecommons.org/licenses/by-nc-nd/4.0/

Acceptance date

2020-03-26

Publication date

2020-05-12

Copyright date

2020

ISSN

0268-4012

eISSN

1873-4707

Language

  • en

Depositor

Dr Yang Lu. Deposit date: 19 April 2025

Article number

102122