Privacy concerns and disclosure of biometric and behavioral data for travel
In light of mounting privacy concerns over the increasing collection and use of biometric and behavioral in?formation for travel facilitation, this study examines travelers’ online privacy concerns (TOPC) and its impact on willingness to share data with travel providers. A proposed theoretical model explaining antecedents and out?comes of TOPC related to biometric and behavioral data sharing was tested using structural equation modeling with data collected from 685 travelers. The results extend the Antecedents – Privacy Concerns – Outcomes (APCO) framework by identifying a set of salient individual factors that shape TOPC. The findings provide empirical evidence confirming the context dependence of privacy preferences, showing that although travelers are concerned over their information privacy they are still willing to share their behavioral data; while in the case of biometric information, the disclosure decision is dependent upon expected benefits rather than privacy concerns. This study offers insights into privacy behavior of online consumers in the travel context and constitutes one of the few focusing on the social aspects of biometric authentication
Funding
PRIvacy-aware personal data management and Value Enhancement for Leisure Travellers (PriVELT)
Engineering and Physical Sciences Research Council
Find out more...History
School
- Science
Published in
International Journal of Information ManagementVolume
54Publisher
Elsevier LtdVersion
- AM (Accepted Manuscript)
Rights holder
© Elsevier LtdPublisher statement
This manuscript version is made available under the CC-BY-NC-ND 4.0 license https://creativecommons.org/licenses/by-nc-nd/4.0/Acceptance date
2020-03-26Publication date
2020-05-12Copyright date
2020ISSN
0268-4012eISSN
1873-4707Publisher version
Language
- en