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Public engagement events and the management of external stakeholders: artifacts as boundary objects or tools of discipline and control?
journal contribution
posted on 2020-06-03, 13:13 authored by Vivien ChowVivien Chow, Roine LeiringerPublic engagement is founded on idealistic principles of democratic decision-making and public stewardship. Yet, the logistical realities of managing these processes are fraught with difficulties. In this paper, we explore the way material artefacts are used in formal public engagement proceedings on urban development projects in Hong Kong. The findings show that material artefacts used, in addition to serving as boundary objects that facilitate communication across knowledge boundaries, form part of a network that direct, control and manage the information flow between participants. They thus play an active role in managing the divergent interests of external stakeholders on projects.
History
School
- Architecture, Building and Civil Engineering
Published in
Project Management JournalVolume
52Issue
1Pages
61-74Publisher
SAGE PublicationsVersion
- VoR (Version of Record)
Rights holder
© Project Management Institute, IncPublisher statement
This is an Open Access Article. It is published by Sage under the Creative Commons Attribution 4.0 Unported Licence (CC BY). Full details of this licence are available at: http://creativecommons.org/licenses/by/4.0/Acceptance date
2020-04-15Publication date
2020-08-20Copyright date
2021ISSN
1938-9507eISSN
1938-9507Publisher version
Language
- en