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Service startups and creative communities: Two sides of the same coin?

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journal contribution
posted on 20.05.2019, 08:58 by Spyros Bofylatos, Ida TelalbasicIda Telalbasic
Service Startups and Creative Communities can be seen as two sides of the same coin. They are both organizations that adopt service dominant logic to create innovative services. These service models are a double-edged sword as they can facilitate the transition towards sustainability or they can support an unjust, neoliberal ‘gig economy’ that commodifies work and further elongates social inequalities. Understanding the similarities and differences of these organizations reveals a wider issue: the conflict of values between eco-modernist and radical approaches to sustainability. Reviewing the two antithetical positions of this spectrum would allow designers to make informed design choices. Finally, such a review provides a philosophical springboard for further debates in the field of design.

History

School

  • Loughborough University London

Published in

The Design Journal

Volume

22

Issue

3

Pages

239 - 256

Citation

BOFYLATOS, S. and TELALBASIC, I., 2019. Service startups and creative communities: Two sides of the same coin?. The Design Journal, 22 (3), pp.239-256.

Publisher

Informa UK Limited, trading as Taylor & Francis Group

Version

AM (Accepted Manuscript)

Rights holder

© Informa UK Limited, trading as Taylor & Francis Group

Acceptance date

12/02/2019

Publication date

2019-04-25

Copyright date

2019

ISSN

1460-6925

eISSN

1756-3062

Language

en