Hislop_ntwe12065.pdf (83.58 kB)
Download file

Social support in the workplace between teleworkers, office-based colleagues and supervisors

Download (83.58 kB)
journal contribution
posted on 18.08.2016, 10:16 by Alison Collins, Donald Hislop, Susan Cartwright
© 2016 The Authors. New Technology, Work and Employment published by John Wiley & Sons LtdThis paper draws upon the findings of qualitative interviews carried out with teleworkers, their office-based colleagues and supervisory staff of a teleworking initiative introduced by a UK public sector local authority to explore workplace social support relationships. Our study found differences between office-based and permanent teleworking staff in terms of social support. For teleworkers relationships at work are complex, with social support networks being established prior to working at home. By working from home, teleworkers were able to develop greater social support relationships with some colleagues, predominantly other teleworkers, while at the same time allowing them to distance themselves from negative work relationships. Overall, a social disconnection developed between teleworkers and office-based staff. In contrast social support was more important for office-based workers, who valued co-worker relationships with other office-based staff.

History

School

  • Business and Economics

Department

  • Business

Published in

New Technology, Work and Employment

Volume

31

Issue

2

Pages

161 - 175

Citation

COLLINS, A., HISLOP, D. and CARTWRIGHT, S., 2016. Social support in the workplace between teleworkers, office-based colleagues and supervisors. New Technology, Work and Employment, 31(2), pp. 161-175.

Publisher

© The Authors. Published by Wiley

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) licence. Full details of this licence are available at: http://creativecommons.org/licenses/by-nc/4.0/

Publication date

2016-07-12

Notes

This is an Open Access Article. It is published by Wiley under the Creative Commons Attribution 4.0 Unported Licence (CC BY-NC). Full details of this licence are available at: http://creativecommons.org/licenses/by-nc/4.0/

ISSN

0268-1072

eISSN

1468-005X

Language

en