posted on 2019-11-20, 12:06authored byIan Herbert, Alex Zarifis
In this article, Ian Herbert and Alex Zarifis from
Loughborough University look at a typical industry disruption
scenario through the eyes of a hypothetical division
that has been tasked by head office with planning a digital
transformation. The current context and challenges of the
hypothetical insurer are outlined first and then a plan to utilise
AI is discussed.