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The connected shower: Studying intimate data in everyday life

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journal contribution
posted on 23.10.2018, 13:40 authored by Hyosun Kwon, Joel Fischer, Martin Flintham, James Colley
This paper presents the design and field study of the Connected Shower, a bespoke IoT device that captures water flow, temperature, shower-head movement, and shower product weight. We deployed the device in six UK homes for a week to understand the use of ‘intimate data’ as captured by IoT systems. Findings from our contextual interviews unpack a) how such intimate data is collaboratively made sense of by accounting for the social order of showering practices as part and parcel of everyday routines; b) how the data makes details of showering accountable to their partners; c) how people reason about sharing intimate data both with third parties and their partners. Our study shows that intimate data is not intimate per se, nor is intimacy a property of the data, but is an interactional outcome arising from the articulation of shower practices to their co-present partners. Thus, judgments as to whether the data is too sensitive, private, or intimate to share are contingent on situated sense-making and therefore subject to change; however, there was a general consensus that sharing intimate data with service providers was acceptable if the data was sufficiently abstract and anonymised. We discuss challenges in the design of trustworthy data-driven IoT systems, and how they need to be warranted to be both acceptable and adopted into our intimate practices.

History

School

  • Design and Creative Arts

Department

  • Design

Published in

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies (IMWUT)

Volume

2

Issue

4

Citation

KWON, H. ... et al, 2018. The Connected shower: Studying intimate data in everyday life. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 2 (4), Article No. 176.

Publisher

Association for Computing Machinery © Owner/author(s).

Version

AM (Accepted Manuscript)

Acceptance date

03/10/2018

Publication date

2018-12-31

Copyright date

2018

Notes

© Owner/Author 2018. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, http://dx.doi.org/10.1145/3287054.

eISSN

2474-9567

Language

en

Article number

176