Although much has been written about validating Decision support systems and other ‘hard’ OR models,
less has been written about validating ‘soft’ OR models. This article seeks to determine which contingency
factors known to influence DSS validation are also important factors influencing problem structuring methods
(PSM) validation. In addition, after consultation with PSM experts other contingency factors influencing PSM
validation are proposed. Evidence from these PSM experts concerning the levels of influence of these factors
is used to support proposals for a contingency approach to PSM validation.
Published inJOURNAL OF THE OPERATIONAL RESEARCH SOCIETY
Pages1420 - 1431 (12)
CitationCHAMPION, D. and WILSON, J.M., 2010. The impact of contingency factors on validation of problem structuring methods. Journal of the Operational Research Society, 61 (9), pp. 1420 - 1431.
PublisherPalgrave Macmillan / © Operational Research Society Ltd
VersionAM (Accepted Manuscript)
Publisher statementThis work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/
NotesThis is a post-peer-review, pre-copyedit version of an article published in Journal of the Operational Research Society. The definitive publisher-authenticated version CHAMPION, D. and WILSON, J.M., 2010. The impact of contingency factors on validation of problem structuring methods. Journal of the Operational Research Society, 61 (9), pp. 1420 - 1431 is available online at: http://dx.doi.org/10.1057/jors.2009.94