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The impact of salient cultural practices on the outcome of IS implementation

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journal contribution
posted on 27.10.2016, 09:01 authored by Mumin Adetunji Abubakare, Crispin CoombsCrispin Coombs, M.N. Ravishankar
A number of information system (IS) studies have adopted organisational culture (OC) theory to investigate IS implementations. The studies highlight that members will reach consensus or agreement in the use of an IS but also experience inevitable tensions and ambiguities in the use of the IS. However, literature related to IS implementation/OC has rarely examined the influence that the saliency of specific cultural practices may have on the success or failure of IS implementations. Using a case study approach, we adopted the “soft positivism” research philosophy to collect data, underpinned by Martin’s (1992) integration and differentiation perspectives of OC to study the organisational implementation of an IS. These perspectives served as interpretive lenses through which to explain how members’ salient behaviours towards an IS evolved during the implementation process. Our study augments the IS implementation/OC literature by demonstrating how salient cultural practices influence the outcome of IS implementation.

History

School

  • Business and Economics

Department

  • Business

Published in

Journal of Global Information Management

Volume

In press

Citation

ABUBAKARE, M.A., COOMBS, C. and RAVISHANKAR, M.N., 2017. The impact of salient cultural practices on the outcome of IS implementation. Journal of Global Information Management, 25 (1), pp. 1-20.

Publisher

© IGI Global

Version

VoR (Version of Record)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Acceptance date

19/08/2016

Publication date

2017

Notes

This paper appears in Journal of Global Information Management. Copyright 2017, IGI Global, www.igi-global.com. Posted by permission of the publisher.

ISSN

1062-7375

eISSN

1533-7995

Language

en