The information resilience framework: Vulnerabilities, capabilities and requirements.

The quality of information is crucial to the success of asset delivery, management and performance in the Digitised Architecture, Engineering, Construction and Operations (DAECO) sector. The exposure and sensitivity of DAECO information to threats during its lifecycle leaves it vulnerable, affecting the intrinsic, relational and security dimensions of information quality. A resilient information lifecycle perspective which identifies capabilities and requirements is therefore needed to assure information quality amid threats. This research develops and presents an information resilience (IR) framework by drawing on the theories of resilience, information quality and vulnerability. In developing the framework, the critical incident technique was employed in interviewing 30 professionals (average of 40-minutes) in addition to reviewing 7 project-documents across three digitally-driven infrastructure projects (making up 324-pages of data). The validated capabilities and requirements identified from this study have been collated into the framework and this highlight the need for cognitive-driven capabilities and process-driven requirements in DAECO.