The practice of public engagement on projects: from managing external stakeholders to facilitating active contributors
journal contributionposted on 2020-02-28, 11:55 authored by Vivien ChowVivien Chow, Roine Leiringer
The premise of public engagement is to invite community members into the project’s decision-making processes. In project management research, public engagement is usually addressed under the umbrella of stakeholder management, which, although a useful perspective to adopt, has its limitations. In this article, a processual view is advocated, which treats public engagement as dynamic and emergent. Drawing on ethnographic data, we demonstrate how observing public engagement “in the making” helps explain the politics behind engagement efforts. This allows for conclusions to be drawn about the practice of engagement that reflects the evolving needs of stakeholders and how best to manage them.
- Architecture, Building and Civil Engineering
Published inProject Management Journal
Pages24 - 37
- AM (Accepted Manuscript)
Rights holder© Project Management Institute, Inc
Publisher statementThis paper was accepted for publication in the journal Project Management Journal and the definitive published version is available at https://doi.org/10.1177/8756972819878346. Users who receive access to an article through a repository are reminded that the article is protected by copyright and reuse is restricted to non-commercial and no derivative uses. Users may also download and save a local copy of an article accessed in an institutional repository for the user's personal reference.