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Tracing architects' fragile knowing about users in the social-material environment of design practice

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journal contribution
posted on 05.04.2019, 09:42 by Valerie Van Der Linden, Hua Dong, Ann Heylighen
The increasing complexity of architectural practice presents a challenge to transferring knowledge from use to design contexts, leaving attending to user experience an implicit design dimension. An ethnographic study in three firms sheds light on how knowledge about user experience – unpacked into facets of perception, activity and meaning – is embedded in architectural practice. It offers insight into the fragile nature of knowledge about user experience, as it is largely contingent, implicit and essentially person-bound. Mapping how this knowledge is mediated by the socio-material environment of design identifies challenges to knowledge transfer as well as leads. It highlights the coupling of narratives and materials as a design-oriented way to unlock embodied knowledge, so as to support architects in addressing user experience.

Funding

This work was supported by the KU Leuven Research Fund; and through a PhD Fellowship of the Research Foundation Flanders.

History

School

  • Design and Creative Arts

Department

  • Design

Published in

Design Studies

Volume

63

Pages

65-91

Citation

VAN DER LINDEN, V., DONG, H. and HEYLIGHEN, A., 2019. Tracing architects' fragile knowing about users in the social-material environment of design practice. Design Studies, 63, pp.65-91.

Publisher

© Elsevier

Version

AM (Accepted Manuscript)

Publisher statement

This paper was accepted for publication in the journal Design Studies and the definitive published version is available at https://doi.org/10.1016/j.destud.2019.02.004.

Acceptance date

13/02/2019

Publication date

2019-04-17

Copyright date

2019

ISSN

0142-694X

Language

en