posted on 2017-02-15, 10:04authored byRein Sikveland, David Zeitlyn
Using prosodic cues to identify dialogue acts: methodological challenges
Funding
This research was part of a Knowledge Transfer Partnership, funded by the UK government and by a partner company. Consent was secured via the partner company to conduct this research, and to present the two illustrative examples included in this paper. However, due to confidentiality constraints we cannot disclose the identity of the partner company nor the call-centre studied.
History
School
Social Sciences
Department
Communication, Media, Social and Policy Studies
Published in
Text and Talk: an interdisciplinary journal of language, discourse and communication studies
Citation
SIKVELAND, R.O. and ZEITLYN, D., 2017. Using prosodic cues to identify dialogue acts: methodological challenges. Text & Talk, 37 (3), pp.311-334.
Publisher
De Gruyter
Version
AM (Accepted Manuscript)
Publisher statement
This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/
Acceptance date
2017-01-22
Publication date
2017
Notes
This paper was accepted for publication in the journal Text & Talk and the definitive published version is available at https://doi.org/10.1515/text-2017-0007