What's trust got to do with it? Examining trust in leadership, psychological capital, and employee well-being in a cross-national context during Covid-19
posted on 2024-05-31, 14:33authored byNishat BabuNishat Babu, Luke Fletcher, Shaun Pichler, Pawan Budhwar
<p>We propose and test the idea that trust in the senior leadership team is needed to help overcome the potential widespread decrements to employee wellbeing resulting from the Covid-19 pandemic. Drawing on Conservation of Resources theory, we suggest that psychological capital mediates the relationship between trust in the senior leadership team’s response to Covid-19 and employee wellbeing. We also examine the contextual relevance of line management’s servant leadership alongside country differences (i.e., India vs UK), in reinforcing the importance of trust in fostering psychological capital. We test our model in a time-lagged survey study that follows employed individuals towards the early, middle, and later stages of the first wave of the pandemic, in 2020. Results provide support for our model and indicate potential country differences. Our findings point to the significance of leadership, both at the senior level and at the line management level, in protecting employee wellbeing during crises.</p>
This is an Open Access Article. It is published by Wiley under the Creative Commons Attribution 4.0 International Licence (CC BY). Full details of this licence are available at: https://creativecommons.org/licenses/by/4.0/