Pino et al. 2016 Oh-Apology-Solution.pdf (284.73 kB)

“Oh” + apology + solution: a practice for managing the concomitant presence of a possible offense and a problem-to-be-solved

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journal contribution
posted on 12.10.2015, 13:19 by Marco Pino, Loredana Pozzuoli, Ilaria Riccioni, Valentine Castellarin
In this paper we examine a turn construction (Oh + Apology + Solution), which speakers employ to deal with the concomitant presence of a possible offense and a problem-to-be-solved in the immediately preceding interactional environment. We show that speakers collaborate in differentiating the offense-aspect and the problem-aspect of an emerging circumstance by treating the apology-component as preliminary to and in the service of the primary function of the turn: treating the circumstance as a problem-to-be-solved and providing a solution for it. The “Oh” prefacing, which treats the circumstance as something of which the speaker had not been previously aware, and the turn-medial positioning of the apology contribute to treating the matter at hand as a minor shortcoming or imposition rather than a major wrongdoing.

History

School

  • Social Sciences

Department

  • Communication, Media, Social and Policy Studies

Published in

Discourse Processes

Volume

53

Issue

1/2

Pages

47-62

Citation

PINO, M. ... et al, 2016. “Oh” + apology + solution: a practice for managing the concomitant presence of a possible offense and a problem-to-be-solved. Discourse Processes, 53(1/2), pp.47-62.

Publisher

Routledge (© Taylor & Francis)

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2016-09-02

Notes

This is an Accepted Manuscript of an article published by Taylor & Francis in Discourse Processes on 14 Jun 2015., available online: http://dx.doi.org/10.1080/0163853X.2015.1056692

ISSN

0163-853X

eISSN

1532-6950

Language

en

Exports