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Using the travelling task as a tool to define its requirements for elderly and disabled people

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posted on 31.07.2006, 15:28 by Colette Nicolle, R. Veenbaas, Tracy Ross
This paper describes the methods and tools used by the TELSCAN project to identify the requirements of elderly and disabled (E&D) travellers with various types of functional impairments. A Definition of the Travelling Task for different modes of private and public transport was used to capture the needs of E&D travellers through interviews with experts and focus groups with users. The data collection resulted in a generic specification of user requirements, in general and those specific to telematics, for elderly and disabled travellers. This methodology and data can guide the design of ITS and can provide a stepping stone to capture system-specific data to ensure that the needs of elderly and disabled people are included in the design process.

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Pages

29028 bytes

Citation

NICOLLE, VEENBAAS and ROSS, 1997. Using the travelling task as a tool to define its requirements for elderly and disabled people. IN: Proceedings of the 4th World Congress on Intelligent Transport Systems, 21-24 October, Berlin

Publication date

1997

Notes

This is a refereed conference paper.

Language

en

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Keywords

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