Report of SIMTEGR8 project

The SIMTEGR8 project was designed to evaluate the ways that emergency admissions can be reduced and to help improve the patient journey through the four selected interventions. The project aim was to: Generate understanding and discussion around the impact of the current alternative pathways on reducing ED admissions and improving user experience. The objectives of this study were as follows: 1. Evaluation of the current interventions to build a dynamic process map that will identify the critical points for the patient journey 2. Recommend a dashboard of two to three meaningful metrics that could be implemented to align transformation of health and social care related to patient journey experience 3. Influence policy nationally through Healthwatch and Council networks by building an evidence base and online handbook to inform the design of future service delivery. We concluded that and approximate computer simulation of each intervention, used in a workshop situation, did provoke sufficient discussion about the interventions to evaluate their effectiveness and that due to reports from the workshops being presented to the Better Care Together project board, the implementation of the next phase of operation was directly influenced by the SIMTEGR8 methodology. Therefore the pathways were effectively evaluated by using a computer simulation model of the patient pathway as a dynamic process map and in consequence the pathways are being improved.