Changing information technology strategies to cope with funding changes within Higher Education

This report analyses the trends in expected changes for strategic direction of information technology departments and also the service delivery within higher education institutions through the use of a questionnaire. It finds a common trend amongst higher education institutions whereby there is a shift towards the outsourcing of Information Technology (IT) services. It highlights the need for change management methodologies for these types of changes to be a success and also how benefits of change if properly managed can be successfully realised.