posted on 2020-10-09, 09:03authored byJames Wicken
This research project identifies core components of a sanitation marketing approach and
lessons learnt from international experiences. These are used to assess the effectiveness of
the Round Loo sanitation marketing programme implemented by ATProjects in the
Eastern Highlands of Papua New Guinea. The case study employs research workshops,
semi-structured interviews and direct observation of the installed products. The research
finds that a number of the components of a sanitation marketing programme are in place
and those yet to be implemented are formative research, a marketing plan and political
engagement. Similarly the Round Loo programme follows some but not all of the
international lessons. The main strength of the programme is the diversity of skills within
the team, covering product design and promotional material development. Areas for
further strengthening include identifying business-oriented sales outlets, removing the
hardware subsidy, increasing the number of products and building feedback loops to
understand customer’s experiences.