Emotional aspect of cloud security from a mindful lens

In an era marked by rapid advancements in cloud computing technology, ensuring the security of digital assets and data has become paramount. However, this complex landscape of cloud security is not solely dependent on technological solutions; it is intrinsically tied to the human factors that shape user behaviour and decision-making. This research sheds light on the interplay between mindfulness, emotion, trust, and cloud security, presenting a multidimensional analysis of their relationships. Mind- fulness, characterised by heightened awareness and present-moment attention, has become a mental state capable of influencing decision-making. On the other hand, emotions play a pivotal role in shaping our perceptions and responses to various stimuli, including security-related concerns in the cloud environment.

Emotions such as fear, anxiety, and stress can lead to poor decision-making that can compromise cloud security. On the other hand, mindfulness can help cloud se- curity professionals identify potential threats and take proactive steps to mitigate them. This research aims to fill the gaps around human aspects of cloud security by exploring emotional responses to cloud incidents from a mindful lens. This re- search explores how organisations can address mindful emotions in cloud security by implementing mindful programs and creating a culture of open communication. By doing so, organisations can help ensure the security of their cloud environment.

Through qualitative research involving interviews with 30 cloud experts, this study provides insights into how mindfulness techniques can help individuals manage stress and improve decision-making and response to cloud security events. A thematic analysis method of descriptive and emotion coding was used in drawing meanings and themes from the data. Additionally, the research highlights the significance of trust in relation to mindfulness and emotional reactions, as well as the necessity of a well-defined security boundary within the shared responsibility model to ensure mindful emotional actions. These various aspects and mindful practices can ultimately lead to improved emotional response decision-making and a more positive work experience for cloud professionals.