Loughborough University
Thesis-2013-Henderson.pdf (14.38 MB)

Enhancing buildability through improving design-construction feedback loops within complex projects

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posted on 2013-11-20, 12:39 authored by James R. Henderson
Current attempts to answer the questions of how learning can be nurtured within projects; and, how it can be shared within the supply chain make a conscious stance in support of one of two seemingly conflicting perspectives. These are; a first generation knowledge management systems perspective, or a second generation socialisation perspective. This study shrewdly identifies that to categorically anchor to simply one perspective is fundamentally flawed. It is a strategy which regards each as mutually exclusive and therefore negates the advantages of its opposition. Each perspective is suited to differing needs. A first generation perspective satisfies the desire of organisations to create a tangible representation of their knowledge base. However, purely focusing on this need ignores the requirement of socialisation, which is essential for effective tacit knowledge transfer. This has astutely been identified as causing cycles of disillusionment due to its inevitable inability to perform effective knowledge sharing. In comparison, a purely second generation approach fails to satisfy the desire to produce a tangible resource base, which thus reduces the incentives for organisations to provide vital socialisation opportunities. It has been widely acknowledged that learning within projects is needed to make strides towards continuous improvement. If this is not the case, the industry will continue to repeat flawed practices or continuously reinvent solutions unnecessarily. This is resulting in significant inefficiencies within the industry, reduced quality outputs and supplying reduced value. Furthermore, it is not simply the case that learning within individual phases of the construction lifecycle, or within organisations will realise these benefits. For true efficiency benefits to be realised, knowledge and learning from projects has to be shared throughout the supply chain. This research s contribution has been established through the development of a feedback framework predominantly between construction and design teams throughout a project s lifecycle. The framework provides the capability to transfer lessons to not only individual organisations, but across organisational boundaries also. It seeks to improve internal knowledge management through incorporating critical facets such as live capture, multimedia formats and the ability to network with other knowledge owners/seekers. Accordingly, this project has made a significant theoretical contribution through identifying the ability and need to combine first and second generation knowledge management perspectives.





  • Architecture, Building and Civil Engineering


© James Henderson

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A Doctoral Thesis. Submitted in partial fulfilment of the requirements for the award of Doctor of Philosophy of Loughborough University.


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    Architecture, Building and Civil Engineering Theses


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