Establishing the resilient response of organisations to disruptions: an exploration of organisational resilience

The focus of this thesis is to investigate resilience at an organisational level. The research aims to identify and establish the features of resilience within the response of an organisation to disruptive and crisis events. Natural disasters, pandemic disease, terrorist attacks, economic recession, equipment failure and human error can all pose both a potentially unpredictable and severe threat to the continuity of an organisation’s operations. As a result, disruptive events highlight the need to develop robust and resilient organisational and infrastructural systems capable of adapting and overcoming complex disruptive events. [Continues.]