Adam Steventon Final Thesis.pdf (8.33 MB)
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Measuring the impact of information management: an outcome-based approach in local government

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thesis
posted on 25.11.2021, 11:09 by Adam Steventon
The purpose of this research was to gain an understanding of how to measure the impact of information management (IM), to demonstrate its added value. The study is undertaken within UK local government and seeks to introduce an outcomes based way of thinking, mainly through the application of Outcomes Mapping (OM), taken from the overseas development arena. The organisation participating in this research believes that IM is of value but is unable to make explicit its contribution towards organisational outcomes. [Continues.]

History

School

  • Business and Economics

Department

  • Business

Publisher

Loughborough University

Rights holder

© Adam Steventon

Publication date

2019

Notes

A Doctoral Thesis. Submitted in partial fulfilment of the requirements for the award of the degree of Doctor of Philosophy of Loughborough University.

Language

en

Supervisor(s)

Tom Jackson ; Mark Hepworth

Qualification name

PhD

Qualification level

Doctoral