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Reason: This e-thesis is under embargo. Please contact etheses@lboro.ac.uk if you require further information.
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More than acting: unpacking emotional labour strategies and frontline service employee outcomes
thesis
posted on 2023-06-13, 13:14 authored by Junyi XieMore than acting: unpacking emotional labour strategies and frontline service employee outcomes
History
School
- Business and Economics
Department
- Business
Publisher
Loughborough UniversityRights holder
© Junyi XiePublication date
2022Notes
A Doctoral Thesis. Submitted in partial fulfilment of the requirements for the award of the degree of Doctor of Philosophy of Loughborough University.Language
- en
Supervisor(s)
Kemefasu Ifie ; Thorsten GruberQualification name
- PhD
Qualification level
- Doctoral
This submission includes a signed certificate in addition to the thesis file(s)
- I have submitted a signed certificate
