The design and development of an information technology application for community transport: a case study approach

The aim of the research has been to develop a single modular software package for all modes of Community Transport (CT) operations. In order to achieve this aim, the research has set out to examine CT operations, the scope for computerisation of those operations and existing software for them, to analyse the requirements of CT operators through a collaborative process, to develop a data model which supports their operations, and to implement a software package based on this model which provides both a data management system and operational functions. [Continues.]